Answer questions in real time
Bots use the power of cutting-edge technology to automate conversations between your business and your customers in real time, 24/7.
artificial intelligence technology allows conversations to sound natural and tailored to each of your customers, resulting in measurable improvement in customer satisfaction.
Increase profitability by lowering support costs
By letting your bot deal with support, you can save time, effort and cost related to customer support, focusing on sales and other value-adding activities you could do instead.
bots also integrates with your business, billing and scheduling systems, so it can perform approved actions for your customers automatically too.
On every channel your customers love & use
Bots are ready to serve across multiple channels your customers are on, including web, mobile, chat, social, and your business' apps.
This omnichannel support allows customers to seamlessly continue the conversation and ensures consistency in your communications with them, regardless of the touchpoint
One setup, everywhere
Once you've set up your knowledgebase, it will be deployed as a native bot on various channels such as Messenger and Email. This means you're covered everywhere your customers are trying to talk to you. Bot is the solution that ensures you have coverage in all the important channels natively, intelligently and reliably
Predictive & Consistent
Bots understands the customers' wants based on their history and current requests also replies in your brand voice, to meet your business image and KPIs.
Providing 24/7 support means (expensive) humans who are time-consuming to train and retain. Bots provides unlimited scalability for significantly lower costs, while taking care of your business at peak seasons and unexpected demand periods.
Plug in to your business
Sync up your support seamlessly with important information and processes such as customer account information, inventory management, and business process software - everything your customer expects. Bot can interpret this information for your customers while understanding key business intelligence related to them, so each customer gets the right support and incentives to stay.